Privacy Policy

Effective Date: July 25, 2024

At Cloudvox Tech LLC, we prioritize the protection of your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you engage with our website, services, or any of our communication channels.

Who We Are

Cloudvox Tech LLC is a global leader in CPaas solutions, focused on improving communication and operational efficiency for businesses worldwide. Our affiliates and we are dedicated to offering a range of services that enhance business productivity.

Scope of this Policy

This Privacy Policy applies to personal data collected or processed by Cloudvox Tech LLC through our website, mobile applications, or offline interactions. It is relevant to:

• Website visitors and service users
• Individuals who communicate with us via any channel
• Business contacts, including clients, partners, and suppliers

Information We Collect

We may collect various types of personal information, including:

• Contact Details: Name, email, phone number, and postal address
• Account Information: Username, password, and preferences
• Usage Data: Records of how you use our services, including interaction logs
• Technical Information: IP address, browser type, device data

Cookies and Similar Technologies

We use cookies and similar technologies on our websites to enhance user experience, provide essential features, and understand how our websites are used. Cookies are small files stored on your device that allow us to recognize you and provide tailored services.

Types of Cookies We Use:

• Necessary Cookies: Required for the website to function properly. These include sign-in and security features.
• Preference Cookies: Store your preferences, such as language settings, to personalize your experience.
• Analytical Cookies: Help us track and analyze how users navigate our website to improve performance.
• Advertising Cookies: Provide personalized advertisements across websites and platforms.

You can manage or withdraw your consent to cookies at any time through the cookie settings available on our website.

Third-Party Cookies and Plugins

Our website may use third-party cookies or plugins from social networks (Facebook, Instagram, LinkedIn, YouTube). These may gather data about your activity across the web, especially if you are logged into these platforms.

If you want to limit data collection, please log out of your social network accounts before visiting our website.

How We Use Your Data

We process your personal data for the following purposes:

• Deliver and improve our services
• Communicate updates and product information
• Ensure security and smooth functioning of services
• Comply with legal obligations

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data
• Restrict data processing or object to specific uses of your data
• Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected].

Google User Data

Our services integrate with Google APIs for user authentication purposes. We securely store and handle Google user data (e.g., email addresses) using encryption and strict security measures. You may revoke our access to your Google data or request its deletion by contacting us.

Security Measures

We take your privacy seriously and implement multiple security measures, including encryption and restricted access, to ensure the safety of your data. Regular audits are conducted to uphold these standards.

Changes to This Privacy Policy

We may modify this policy from time to time to reflect new practices, technologies, or legal requirements. Any changes will be communicated on our website.

For questions or concerns regarding our Privacy Policy, please contact us at [email protected].